Brown Squirrel Furniture Reviews

Long-standing business: Brown Squirrel Furniture has been in operation since 1972, indicating stability and experience in the furniture retail industry.

A+ BBB rating: The company holds an A+ rating from the Better Business Bureau, reflecting a generally positive reputation despite not being BBB accredited.

Family-oriented culture: Reviews mention a family-like atmosphere among employees and a customer-centric approach rooted in honesty and integrity.

Quality products available for immediate purchase: The store emphasizes buying quality goods in volume, allowing customers to take home their purchases immediately.

Positive employee feedback on work environment: Some employees describe the workplace as having a great atmosphere with caring staff.

Warranty service issues reported: Some customers have expressed dissatisfaction with warranty claims, stating that the company or its warranty provider may not adequately support claims or back their furniture after purchase.

Mixed employee reviews on pay and scheduling: Employees report low pay ratings, long hours (10+ hour days), difficult schedules, and limited advancement opportunities. Some also mention discomfort at work due to management or communication issues.

Not BBB accredited despite high rating: While rated A+, Brown Squirrel Furniture is not officially accredited by BBB which requires meeting certain trust standards through vetting processes.